Laundromats & Drycleaners
AI Powered Internal OS
CRM for laundromat handling vendor, staff, and inventory management, delivering error free operations across all outlets.
Industry
Laundromats & Drycleaners
Headquarters
Singapore
Founded
2024
Company size
20+
Overview
The Good Husband Laundromats and Drycleaners provides extensive services under one roof — shoe cleaning, helmet spa, rug cleaning, and separate machines for pet owners. As the company scaled to multiple locations, vendor and staff management, and inventory management became a pain point, with on-site teams struggling to work a fragmented system.
The goal was to design a system that would enable these parallel processes to work seamlessly with minimal employee input, while supporting the unique needs of the laundromat's patrons.
Challenge
On-site teams relied on manual processes and paper-memo notebooks to prepare accurate logging of purchased services, which led to errors and compensating customers major revenue percentages. Customers often experienced mediocre service and delays that hurt conversion rates.
The lack of using technology and structure made workflows inefficient, frustrating for teams, customers, and vendors alike.
Results
The new internal system automated key steps, reducing processing time for a myriad of The Good Husband's offerings, reducing spend-on-manpower by 50%. Teams could now focus on driving sales through customer interactions without the errors and delay in rendering services, improving client trust and satisfaction.
Conversions on both laundromats increased by 40%, and inventory/vendor management improved as workflows became structured, predictable, and efficient.
Client
The Good Husband Laundromats & Drycleaners unique 24/7 self-service retail lounge concept with state-of-the-art, hi-tech commercial washers and dryers, powered by an app for even greater value, taking the guesswork out and assuring their patrons when it comes to machines availability and waiting times.
“Traditional brick and mortar businesses will find Parioni giving a whole new modern twist with their ideas and suggestions. I firmly believe they are on the right trajectory to help traditional businesses succeed in today's challenging climate.
As owner of an SME, I find them to be reliable and always acting in the interest of business owners like myself. Parioni has come in at the perfect time when my growing business is demanding for more ideas, services, and manpower.
As long as we inform them of our vision and goals, Parioni certainly has a solution for it. They plug a gap in the market and I am pleased about it.”